Orders ship in 1-2 business days from the date of purchase.
LOCAL PICK UP
Curbside/pick-up meeting points can be arranged in the GREATER TORONTO AREA.
Once your order is ready, you will be notified by email to finalize a time/location.
Please send us an email/DM on Instagram if you have any questions in regards to pick-ups, prior to ordering.
SHIPPING IN CANADA, HANDLING & INSURANCE
CANADA POST STANDARD - FREE - uninsured and not tracked - jewellery is packaged in ELLE + ELLE pouches only.
ELLE + ELLE shall not be held liable for any lost or damaged packages.
CANADA POST PARCEL - 'Expedited Parcel' - insured and tracked - jewellery is packaged in ELLE + ELLE pouches and gift boxes.
Please note: this shipping method is FREE for all orders over $100 in Canada.
Please refer to Canada Post's website for delivery times.
INTERNATIONAL SHIPPING, HANDLING & INSURANCE
CANADA POST PARCEL - 'Small Packet Tracked' - insured and tracked - jewellery is packaged in ELLE + ELLE pouches and gift boxes.
All other international orders:
CANADA POST PARCEL - 'Small Packet International Air' - jewellery is packaged in ELLE + ELLE pouches and gift boxes.
Delivery times may vary depending on locations, local postal services, and Customs.
For international orders, import duties may be charged. These charges are the responsibility of the customer.
For more information, please check with your local government offices.